“I try to log on, but I keep getting a message telling me that the user name or password is incorrect.”
If you suffer from the problem mentioned above, please follow the below steps to fix it.
Step 1. Check if you are trying log on to the correct user account.
Generally speaking, one has more than more user account in a computer. So if you have multiple user accounts, make sure that you're logging on to the account that matches the password you're using.
Step 2. Check if Caps Lock is off.
It’s well-known that Windows passwords are case-sensitive. It means that whenever you type your password, you have to capitalize each letter in exactly the same way that you did when you first created it. If you have accidentally pressed Caps Lock, then you're inadvertently typing your password in all capital letters. So make sure Caps Lock is off if you are trying to log on to your user account.
Step 3. Check if you are tying a wrong Windows password.
Forgot your Windows password? It’s easy for you to reset lost Windows password, either with a password reset disk or an administrator account. If you failed to reset the Windows by either of them, an efficient method available is to get Windows Password Unlocker, which allows you to instantly reset a Windows password in a few minutes.
1. Download and install Windows Password Unlocker.
2. Create a bootable password reset disk with CD/DVD or USB flash drive.
3. Boot the computer from the CD/DVD or USB flash drive.
4. Remove lost Windows password within 3 clicks.
Windows Password Unlocker works for all popular Windows platforms, like Windows 7, Vista, XP, 2008, 2003, etc. It guarantees 100% password reset rate and 100% security. So it’s no need for you to worry about that your computer data and settings will be damaged during Windows password reset.
Step 4. Check if another people resets your password.
If your computer is on a network, a network administrator has the ability to reset your password. If you think this might be the problem, check with your network administrator. If your computer is in a workgroup, anyone who has an administrator account on the computer can change your password.